Make That Boss Happy Managing Your Boss's Expectations: 5 Things To Think About. "The more we manage expectations, the better we can manage the future." Stanley L. Boswell, Jr. It's almost always useful to understand and manage our counterparts' expectations, especially our Boss's. It minimizes the chance for disappointment and maximizes the chance for satisfying the Boss. Here are five tactics to consider, practice and get good at (and, where possible, get in writing): 1. Confirm boss’s expectations. Duh! But far too often we think we understand (when we don't) or we're afraid to look dumb is we ask for confirmation/clarification. 2. Get commitment on priorities. Here we want to make sure that the new task is important and valuable enough to replace one of your current Top 3 tasks. If so, then one current task has to be re-assigned, delayed or killed. Don’t commit to new tasks until priorities are re-evaluated. 3. Reach common agreement on what = su...
You are the Message (NOT PowerPoint) Want to be remembered? Get in the face of your audience. Make sure they can see you and you can see them. Which is more likely to get and keep your audience's attention for 60 minutes: a real human being with a powerful message or a PowerPoint slide deck? Maximise your ability to sell your message by using the 80 / 20 Rule: 80% You / 20 % PowerPoint Connect with your audience in a human way by owning the spotlight. Don't let PowerPoint steal your thunder, dominate the sho w, and put your audience to sleep.
Storytelling vs Data & Facts Facts don’t connect with people, people do. In order to truly engage consumers and employees, business needs people and their stories. Storytelling can support the fact-based approach, because it help us better understand how KPIs and other data was generated and what they mean. Data tell us what happened out in the real world. Storytelling helps us to paint that picture and give it context, emotion, and meaning. It also makes the data 22 times more memorable and much less boring . When you think about it, thats all KPIs are: a scoreboard for what happened in the past, is happening now, or is projected to happen in future. KPIs are actually the Story of Life. Storytelling let’s us translate the data into „Human“. That makes it emotional, powerful, and memorable. I sometimes think KPIs should be called Key People Indicators. Takeaway: Facts and data are essential for business. Bringing them to life with Storytelling is ...
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